DialTrack Delete Info

DialTrack respects your right to control your personal information. If you wish to delete your data from our system, please follow the steps outlined below:

  1. Account Deletion Request: To initiate the deletion process, please submit a written request to our customer support team. You can contact us via email or through the app’s support feature.

  2. Verification: For security purposes, we may require additional information to verify your identity and ensure that the deletion request is legitimate. This may include confirming your account details or providing a form of identification.

  3. Data Removal Process: Upon receiving your verified request, we will proceed to delete your data from our active databases. This includes personal information, usage history, and any associated content or files.

  4. Retention of Backup Data: Please note that while we strive to remove your data promptly, residual copies or backups may remain in our systems for a limited period due to technical constraints or legal requirements. These copies will be securely deleted in accordance with our data retention policies.

  5. Confirmation: Once your data has been successfully deleted, we will notify you via email or within the app. You may also confirm the deletion by logging into your account and verifying that your information is no longer accessible.

We are committed to complying with applicable data protection regulations and ensuring the effective and secure deletion of your information upon request. If you have any questions or need assistance with the deletion process, please don’t hesitate to contact us.